Pay a parking ticket

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Did you get a parking ticket? Make your payment online through pticket.com or explore your other options.

 

Online

You may pay your parking ticket online using a credit card (Visa, Mastercard or Discover accepted).

 

Step 1.Please have the following information ready: 

  • Citation number and/or license plate number
  • Credit card number and expiration date

Step 2.Make your payment

Pay  online

Mail

You may pay your parking ticket by mail using a check or money order.

 

Step 1.Prepare your payment

  • Make payable to City of Menlo Park
  • Include your citation and license plate number on your check or money order

Step 2.Do not send cash through the mail

Step 3.Mail your payment:

Office of Parking Violations
City of Menlo Park
PO Box 9003
Redwood City, CA 94065-9003

Phone

You may pay your parking ticket over the phone using the interactive voice response system and a credit card.

 

Step 1.Please have the following information ready: 

  • Citation number and/or license plate number
  • Credit card number and expiration date (Visa, Mastercard and Discover accepted)

Step 2.Prepare to document your payment confirmation:

Upon approved credit card payment, the system will provide you a confirmation number – please be prepared to write down this confirmation number

Step 3.Call to make your payment

Dial 888-442-4088

In person

Step 1.Bring your citation:

Bring your citation or have the citation number and license plate number with you

Step 2.Visit the Police Department:

The Police Department is located at 701 Laurel St. The entrance is just north of the City Hall lobby north entrance and faces the duck pond.

Payment plan information

You may enroll your citations in a monthly payment plan within 120 days of issuance, or within 10 days of an administrative hearing determination. The timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan. There may be a processing fee for payment plans. Payment Plans are not available for citations on vehicles that are currently booted or towed.

Apply for a payment plan

Contesting a citation

California Vehicle Code Section 40215 allows for the ability to contest a parking citation, provided the citation was issued in error.

Contest a citation