Program Assistant

Applications closing on September 13, 2022, 05:00 PM

  • Reference number20282569
  • Job typeFull-time
  • Salary range$56,871 to $68,106 annually

The City of Menlo Park is now hiring full-time program assistants. The City of Menlo Park currently is hiring two full-time program assistant positions in the Gymnastics Division and one full-time program assistant position in the Recreation Division. Additionally, this recruitment will be used to create an eligibility list future openings in the program assistant job classification. Interested and qualified candidates should apply now.

Program assistants support the coordination and administration of a variety of Library and Community Services programs and services such as: youth and adult activities, senior services, special events, library programs and general community services; performs a variety of routine administrative duties requiring knowledge of the assigned program and/or division and its procedures, policies and operational details; provides information to the public and staff; provides assistance for a variety of assignments related to monitoring of budgets, assisting with contracts and other administrative tasks; maintains program records and reports; fosters cooperative working relationships with various community resources, public assistance, health and social services agencies; and performs related duties as required.

Library and Community Services is responsible for providing exceptional recreational, educational and cultural experiences for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, three community centers, two public pools, three child care centers, two gymnasiums and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space.

Ideal candidate

Essential skills for the position include but are not limited to: 

  • Excellent customer service and interpersonal skills
  • Ability to learn and adapt to change environments
  • Attention to detail
  • Ability to communicate city policy verbally and in writing
  • Accuracy in handling transactions (credit card, cash, check)
  • Ability to learn customer relations management software platform data entry and reporting 
  • Strong computer skills including Microsoft Office programs
  • Strong administrative skills including accounts payable and receivable
  • Ability to successfully provide program and administrative support to the recreation coordinator and Library and community services supervisor with recreation, sports and other public services
  • Ability to seamlessly balance day-to-day tasks with long-term and seasonal projects

Minimum qualifications

  • Equivalent to completion of the twelfth grade.
  • Two years of experience working in a recreation, community services, library, and/or special education environment as well as administrative support experience. Bachelor’s degree in recreation, social services, library services, child care or related field preferred.
  • Possession of, or ability to obtain, a valid California driver’s license by time of appointment.
  • For certain positions, ability to obtain American Red Cross First Aid Certificate and CPR Certificate. Must maintain and renew certification per the American Red Cross guidelines.


The City offers an excellent benefit package consisting of:

  • A City-paid Caltrain Go Pass; City Hall is centrally located and within walking distance from Caltrain and downtown Menlo Park
  • For non-Caltrain riders, the City offers employees a commuter check program of up to $150.00 per month toward the purchase of a non-Caltrain monthly transit pass; or a transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week
  • Health insurance: City contribution up to $2,351 per month toward a cafeteria plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement
  • Dental: City-paid coverage for employee and dependents
  • Vision: City-paid coverage for employee and dependents
  • Vacation: 88–176 hours of vacation leave accrual each year, depending on length of service
  • Sick leave: 96 hours of sick leave accrued each year
  • Holidays: 11 official holidays and 34 hours of floating holiday time per year, prorated based on hire date
  • Retirement: CalPERS, for classic members 2.0%@60 formula; for all others, 2.0%@62 formula
  • Deferred compensation: Voluntary participation in city plans
  • Life insurance: City-paid policy equal to 1.5 times regular annual wage
  • Long term disability: City-paid coverage
  • Educational leave and tuition reimbursement
  • Employees receive free on-site gym access

For additional benefit information, visit and review the City of Menlo Park and Service Employees International Union memorandum of understanding.

Special instructions


Please be sure to fill out the required city application completely, including all relevant work experience. Applications with “See resume” as a substitution for the work experience description and/or unclear past employment information will not be considered.

Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or less qualified applications are received, the eligibility list will be established based on application review. If 26 or more qualified applications are received, the most qualified candidates will be invited to participate in an oral board panel examination. An oral board panel examination will be scheduled the week of Oct. 3, 2022. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process.

An eligibility list will be established as a result of this examination process and will be valid for a period of six months. The list may be extended up to a maximum of two years. The hiring department will review the eligibility list to determine which candidates will be invited to the department selection process.

The City of Menlo Park is an equal opportunity employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Veronica Wortham before the closing date for accommodation requests.

Before receiving an offer of employment, the candidate will be required to successfully complete a reference check, criminal conviction history questionnaire, OccuScreen background and DOJ fingerprinting.

Applicants must be successful in all phases of the selection process to be considered for this position.

All new employees are required to comply with the requirements of our COVID-19 vaccination and testing policy as a condition of employment. This policy requires that an employee provide proof of full COVID-19 vaccination or submit a request and be approved for a medical or religious exception to the policy before their start date. Those who are approved for a temporary or permanent exception, will be required to test weekly while they remain unvaccinated. Candidate start date may be adjusted to meet these requirements. Please contact Interim Human Resources Manager Kristen Strubbe with any questions about the COVID-19 vaccination and testing policy.

In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas.

Recruitment contact
Veronica Wortham