The City of Menlo Park is accepting applications for the positions of Library Assistant I and II in the Library and Community Services Department. Interested and qualified candidates should apply now.
Menlo Park values customer service, community engagement and professionalism. We hold ourselves and our team accountable, and we have fun giving community members the opportunity to learn, connect and grow. The City of Menlo Park is currently building a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center and branch library. The new facility is being constructed in partnership with Meta, and is scheduled to open in 2023.
Under immediate supervision, a Library Assistant I provides customer services support for library operations and programs including circulation, collections, branch library and program support; provides direct service and assistance to library patrons; and performs related work as required.
A Library Assistant II provides the above performance under general supervision, and tasks given to the Library Assistant II will be more varied and complex, including technical services and specialized library functionality.
The City of Menlo Park currently has one part-time (20 hours) Library Assistant I, one part-time (20 hours) Library Assistant II, and one full-time Library assistant II positions available immediately. This recruitment will be used to establish the eligibility list for Library Assistant I/II. Interested candidates must apply in order to be considered for placement in current and future positions in this classification.
The Ideal candidate will:
- Perform clerical and customer service tasks related to circulation, collections, technical services, and/or program support in a public library with outstanding accuracy, thoroughness and professionalism.
- Work effectively and collaboratively with other team members to perform at high levels that meet performance goals and measurements.
- Manage time and workload in a fast-paced environment; meet multiple deadlines; use modern technological tools to improve work output; achieve performance goals and results in collaboration with others; contribute to and implement team-oriented projects and tasks.
- Flexibility and adaptability. Use a positive, problem-solving approach to unexpected situations. Perform at a high level to adapt to changing environments. Innovate and apply creative thinking to develop new pathways to achieve goals. Respond effectively in crisis situations.
- Provide administrative support, conduct research, perform special projects, develop reports, assemble materials, compose documents, retrieve and research information, update databases and compile statistics.
- Possess strong teamwork skills to function effectively with a diverse and talented team of program assistants, supervisors and other support staff responsible for program implementation.
- Plan, organize, schedule, and support assigned programs and projects to deliver high-quality community services to the public.
- Ensure the provision of a safe and healthy work and play environment; participate in training staff in safety measures; observe program activities and compliance with safety requirements.
- Communicate effectively. Maintain excellent communication with program participants; explain and enforce policies and procedures; promote awareness of programs to prospective participants; celebrate success internally and in the community.
- Support supervisory and management personnel in both administrative and coordination efforts of programs and services in a fast-paced environment that is focused on responding to the changing service needs of a dynamic community.
- This position may be assigned to provide effective technical and functional direction to staff, interns, and/or volunteers.
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
Library Assistant I
- Equivalent to the completion of the twelfth grade
- Two years of office clerical or customer service experience or one year of experience working in a library
Library Assistant II
- Equivalent to the completion of the twelfth grade
- Three years of experience performing circulation, collections, technical services, and/or program support in a library
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift and carry materials and objects up to 25 pounds and push and pull materials and objects up to 75 pounds with the use of proper equipment.
The City offers an excellent benefit package consisting of:
- A City-paid Caltrain Go Pass; City Hall is centrally located and within walking distance from Caltrain and downtown Menlo Park
- For non-Caltrain riders, the City offers employees a commuter check program of up to $150.00 per month toward the purchase of a non-Caltrain monthly transit pass; or a transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week
- Health insurance: City contribution up to $2,351 per month toward a cafeteria plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement
- Dental: City-paid coverage for employee and dependents
- Vision: City-paid coverage for employee and dependents
- Vacation: 88–176 hours of vacation leave accrual each year, depending on length of service
- Sick leave: 96 hours of sick leave accrued each year
- Holidays: 11 official holidays and 34 hours of floating holiday time per year, prorated based on hire date
- Retirement: CalPERS, for classic members 2.0%@60 formula; for all others, 2.0%@62 formula
- Deferred compensation: Voluntary participation in city plans
- Life insurance: City-paid policy equal to 1.5 times regular annual wage
- Long term disability: City-paid coverage
- Educational leave and tuition reimbursement
- Employees receive free on-site gym access
For additional benefit information, visit menlopark.org/laboragreements and review the City of Menlo Park and Service Employees International Union memorandum of understanding.
Please be sure to fill out the required city application completely, including all relevant work experience. Applications with “See resume” as a substitution for the work experience description and/or unclear past employment information will not be considered.
Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or less applications are received, the eligibility list will be established based on application review. If more than 26 applications are received, the most qualified candidates will be invited to participate in an Oral Board Panel Examination scheduled for the week of Aug. 1, 2022.
An eligibility list will be established as a result of this examination process and will be valid for six months. The list may be extended up to a maximum of two years. The hiring manager will review the eligibility list to determine which candidates will be invited to continue the selection process.
The City of Menlo Park is an equal opportunity employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Veronica Wortham before the closing date for accommodation requests.
Before receiving an offer of employment, the candidate will be required to successfully complete a reference check, criminal conviction history questionnaire, OccuScreen background and DOJ fingerprinting.
All new employees are required to comply with the requirements of our COVID-19 vaccination and testing policy as a condition of employment. This policy requires that an employee provide proof of full COVID-19 vaccination or submit a request and be approved for a medical or religious exception to the policy before their start date. Those who are approved for a temporary or permanent exception, will be required to test weekly while they remain unvaccinated. Candidate start date may be adjusted to meet these requirements. Please contact Veronica Wortham with any questions about the COVID-19 vaccination and testing policy.
In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas.
Library Assistant I (part-time): $28,221.50 to $33,790.50 annually
Library Assistant II (part-time): $30,844 to $37,056 annually
Library Assistant II (full-time): $61,688 to $74,112 annually