Many services can be accessed online rather than in person. In person services currently require advance appointments.
Menlo Park in a Stage 2 drought. Please take urgent steps to reduce water use.
New water service and customer serviceFor account information, billing questions or to make a paymentWebsite
EmergenciesMonday through Thursday, 7:30 a.m. to 4:30 p.m.Alternating Fridays, 7 a.m. to 3:30 p.m.
After-hours or weekends
Report water wasteOnline