The city is in a Stage 2 drought. Please take urgent steps to reduce water use.
Many services can be accessed online rather than in person. In person services currently require advance appointments.
Winter storms can cause floods, uprooted trees, downed utility lines and landslides.
You should know the potential for flooding or flash flooding in your neighborhood.
Residents can pick up sand and empty bags at the following locations. Please remember to bring a shovel. Check out the interactive sandbag station map for locations.
Residents can sign up for the following notification services to receive critical information on emergencies:
Water levels in San Francisquito Creek can be monitored by accessing the San Francisquito Creek Joint Power Authority’s flood warning site and the City of Palo Alto’s Creek Monitor webpage and.
There are several ways you can protect your property from flood damage before the flood occurs.
If there is an imminent flood threat, you can take these emergency measures:
You can also make permanent changes to protect a building from flood damage:
(including after hours)
Fallen trees, sandbags, streets, mudslides, storm drains
(Monday–Friday, 7:30 am - 4:30 pm)
Social media updates
Follow us on Facebook and Twitter
Know Your Zone
Evacuation zone information
Menlo Park Fire Protection District