Alarms

All alarmed residential and commercial premises are required to have an alarm system permit. Alarm permits provide the Police Department with names and phone numbers of persons who are responsible for a premise and can be reached in the event of an emergency.

Alarm permits

Permits are $25 and must be renewed annually. New alarm households should apply for a permit if they have not already received a false alarm bill. 

The link to manage existing alarm accounts is currently disabled as we transition to a more user-friendly system. During this time, we will process all alarm invoices manually. To update your alarm permit information, please complete this application form. 

Alarm application

At this time, the alarm voice mail extension is not checked regularly due to staffing issues. If you have any questions, please email us. Emails will be responded to in a timely manner.

Rules and regulations 

  • Audible external alarm systems must reset within 30 minutes and stop sounding.
  • Alarms must have a battery backup power supply to assure continued operation should a power outage occur and prevent false alarms.
  • Alarm owners and users should know the procedure for canceling false alarms with their alarm companies.
  • All alarm fees are final and non-refundable.

False alarms fees

All fees are assessed on an annual basis and begin July 1 each year.

False alarm type First Second Third or more
Residential false alarm Free $85.00 +$5 more per occurrence
High-risk* false alarm Free $170.00 +$10 more per occurrence

*Alarms are considered high-risk when they are used to alert us of bank hold ups or armed robbery events. Panic alarms installed at a residential location are not classified as high-risk.

False alarms are most commonly caused by error, such as opening and closing doors, or equipment malfunctions. Each alarm response requires a minimum of two patrol officers and averages 20 minutes per officer, per alarm.

False alarms negatively impact the overall safety of the community by diverting officers from actual emergencies and other legitimate calls for service. The alarm permit ordinance helps increase accountability and responsible maintenance and management of alarm systems.

Contact us

Jennifer Manry

Communications Training Dispatcher
Email

650-330-6398